Policies

Return & Exchange Policy

Return & Refund Policy At Step Expo, your satisfaction is our priority. We offer a comprehensive 15-day Return, Exchange, and Replacement Policy, designed to be straightforward and fair. Below are the key details of our policy: Time Frame: Initiate a return, exchange, or replacement within 15 days of delivery. Eligibility: Returns: Items will be Return If defected Or Reached Its Expiry Exchanges: Applicable for size or colour...

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Payment Methods

Cash on DeliveryThe courier company will deliver the parcel and collect the payment, which will be in the form of cash on delivery (COD). Advance Payment By Card Advanced Payment System If you want to pay in advance we will accept it, you will have to send payment to our NAYAPAY account and share a screenshot of the paid amount, details are given below. NAYAPAY Title: Muhammad Yasin 0333-2355839

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Shipping & Delivery

Delivery TimeDelivery time is estimated at 5-7 business days.Free delivery will be provided.We use reputable courier companies like Trax, Leopard to deliver parcels to customer addresses.

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ABOUT

Step Expo started to disrupt the outdated models and aesthetics of the fashion industry.  We’re inspired by go-getters, innovators, dreamers, and game-changers; and with that, we designed Mova shoes , a brand that embodies this very spirit. Above all else, we exist to create quality products so that you can: ‘BE YOUR OWN BOSS’ WHAT DO WE WANT TO DO? Step Expo wants to empower everyone...

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FAQs

What is the quality of the products? All of our products are tested for functionality and durability to ensure maximum use and satisfaction, offering you peace of mind. However, in the unlikely event that a product is faulty, please contact our Customer Care team, who will assist you to resolve the issue promptly. Can I return an item to receive a refund? We...

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